Meet Our Team
BETSY - PRESIDENT / OWNER AND PROPERTY MANAGER
Betsy moved from California to Oregon in 1979 to attend Oregon State University. In 1982, she moved to Mt Hood to work at Mt Hood Meadows and Timberline Lodge. Betsy founded Mt Hood Vacation Rentals in 1991. The business has since grown to be known as the leading vacation rental management company at Mt Hood with the top priority of providing quality, clean and well-maintained vacation rental homes to guests along with exceptional and personalized customer service. Betsy spends her free time skiing, bike riding and traveling. Betsy currently serves on the Board and Marketing Committee of Oregon's Mt Hood Territory and is a past Director for the Vacation Rental Managers Association (VRMA).
CARI - BUSINESS MANAGER
Cari grew up in the Mt Hood area, attending grade school and high school locally. She attended Eastern Oregon State University for 2 years, studying nursing. Missing her family and the green trees and the majestic Cascade Mountain Range, Cari moved back to the area in the summer of 2003, when she came to work at Mt Hood Vacation Rentals. Cari brought with her experience with reservations and customer service from working at other Mt Hood area resorts. Cari's ability & willingness to learn new skills quickly coupled with her knowledge of the area and her friendly personality combine to make her the perfect fit for Mt Hood Vacation Rentals. Cari is the "glue" that keeps the front office and property care department functioning. Cari is a creative knitter and an enthusiastic gardener in her spare time. Cari currently serves on the Board of Directors for the Vacation Rental Housekeeping Professionals Association of which she was recently named President.
FAY - RESERVATIONS AND FRONT OFFICE
Fay visited Mt Hood while on vacation and loved the area so much that she moved here three months later. Her background includes working as a leasing agent and commercial property manager and as a sales representative and customer service specialist for medical devices to Chinese physicians and medical clinics. In her free time, she likes to hike new trails in the Mt Hood National Forest and socialize with friends. Fay grew up in Southern California and lived there her entire life until making the rural mountain lifestyle change. Fay has now lived here for four years and considers herself an Oregonian. She sealed the deal by bringing a rescued big dog into her home.
KAYLA – RESERVATION SALES AND FRONT OFFICE SPECIALIST
Kayla grew up in Grand Rapids, Michigan, graduating from Kendall College of Arts and Design with a BFA degree. Kayla comes to Mt Hood Vacation Rentals with 9 years of experience in residential property management as well as having worked for a design company. Kayla brings professionalism, attention to detail and friendly customer service skills along with leasing experience to her position with Mt Hood Vacation Rentals. Kayla’s positive attitude, strong work ethic and genuine and authentic personality make her an excellent fit for Mt Hood Vacation Rentals’ ethos and culture. The Cascade mountain range in Oregon is the perfect place to live for Kayla as she enjoys mountain bike riding, snowboarding, hiking and yoga, all activities that are easily accessible here. Kayla’s husband is a chef and they enjoy cooking together, exploring foods of the northwest as well as experiencing new restaurants, wineries and breweries in the area.
PAUL - GROUNDS AND HOME MAINTENANCE SPECIALIST
Paul is a long-time resident of the Mt Hood area. He is a licensed contractor and owner of Big Dog Fence Company. Paul is an avid outdoorsman, spending his free time mountaineering, skiing, rock climbing, mountain biking and playing with his dogs. His newest hobby is riding his dual sport motorcycle on back roads and exploring new places. Paul is responsible for the maintenance and repairs of the more complex and specialized projects at our vacation rentals. Paul is available for larger deck, fence, gazebo and "hot tub complex" jobs as well. Paul enjoys being creative and keeping the homes and yards looking beautiful.
DEBI - LAUNDRY ROOM ATTENDANT AND HOUSEKEEPING
Debi lives in Estacada near the southern entrance to the Mt Hood National Forest. She has enjoyed a variety of jobs, most recently care-taking an elderly couple which included, cooking, cleaning, maintaining the home and just about everything else that goes with taking care of a home. Her prior cleaning experience was working with her husband in a car-detailing business that they owned for several years. Debi is now working in our in-house laundry room part time, assisting with housekeeping as needed. Her attention to detail translates well to our laundry operations insuring our linens meet our high standards for our guests. Debi enjoys tending to her flower and vegetable gardens and watching Nascar with her husband. Debi also enjoys spending time with her dog and two cats.
JAYMEE – HOUSEKEEPER
Jaymee grew up in the Mt Hood area, graduating from Sandy High School. She welcomed the opportunity to work for a company that is close to home and the places where she loves to spend time. Jaymee brings a positive and upbeat attitude to her work and her coworkers. She has worked in a variety of job and has settled in with housekeeping because she likes to make homes sparkle and shine and she enjoys getting down to work and meeting her goals. Jaymee enjoys spending time outside including camping, hiking and playing with her dogs. Jaymee’s friendly and calm demeanor helps keep everyone grounded, even on the most hectic of days which is a welcome addition to Mt Hood Vacation Rentals.
DEB – HOUSEKEEPER & LAUNDRY ATTENDANT
Deb grew up in the Sandy area where she raised her two children. She later moved to Central Oregon where she has a variety of work experience including working in boutique hotels and the housekeeping department at McMenamin's St. Francis Hotel in Bend which included cleaning hotel rooms as well as guest houses. Deb moved back to Sandy to be with her fiance and his 13-year old daughter. She enjoys putting things in order and is highly particular about cleanliness and orderliness in our vacation homes. During her free time, Deb enjoys spending time on her property with their animals and remodeling their home. Deb brings a professional and friendly attitude with her to work every day.
MELODEE - HOUSEKEEPER & LAUNDRY ATTENDANT
Melodee moved to the Mt Hood area from Las Vegas to be closer to her daughter and her new grandchild. Her daughter, Amber worked in our housekeeping department until she had her baby and Mel stepped right in taking over her position. Mel has worked in a variety of jobs during the past several years, mostly in the hospitality industry. She brings with her a positive, upbeat and humorous attitude that brings everyone up. Mel also has a strong work ethic and can-do attitude, volunteering to assist with grounds maintenance, hot tub balancing, laundry or anything else that needs to be completed. She is always the first person to jump in and offer to assist her co-workers.
PHIL - GROUNDS AND MAINTENANCE TECHNICIAN
Phil has worked at Mt Hood Vacation Rentals for two years. He has lived in the area for 20+ years working in a variety of hospitality positions at different motels, ski areas and restaurants. He also owned a landscape maintenance company and did trail work for the Mt Hood National Forest. His varied experiences come in handy as a maintenance technician for vacation rentals. Phil also assists in our housekeeping department occasionally. Phil enjoys camping, hiking, gardening and traveling with his girlfriend who works at a lavender farm. They spend time at home with their dogs, cats and chickens. Phil brings a calm demeanor to the work place which has earned him the nickname of "Chill Phil".
STEVE - GROUNDS AND MAINTENANCE TECHNICIAN
Steve is the most recent addition to the Mt Hood Vacation Rentals Team. He comes to MHVR with a wide variety of experience in property maintenance including working as a handyman for a motel and two years working as a grounds and maintenance technician for another vacation rental company which helped him hit the ground running on his first day. He has also worked at a furniture restoration and refinishing business, as a sanitation engineer for a fruit processing company and as a trail builder for the national forest. Steve is quiet and unassuming and enjoys the satisfaction of a job well-done. In his spare time, he enjoys hiking and fishing with his Boston Terrier and spending time with friends.