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5 Top Reasons our Guests Stay in Mt Hood Vacation Rentals
Posted by Mt Hood Vacation Rentals | Tuesday, September 15, 2009

We recently surveyed over 2000 past guests of Mt Hood Vacation Rentals and asked them why they visit the Villages of Mt Hood and what they like best about Mt Hood Vacation Rentals.

 
The top 5 features of a Mt Hood Vacation Rental that our guests are looking for when they make a reservation are:
  • Fully Equipped Kitchen
  • Private Outdoor Hot Tub
  • Fireplace
  • Cabin
  • Secluded & Riverfront (tied for 5th place)
We know that with the current economy, more people like the idea of cooking in their vacation rental these days. In the past, they probably went out for some of their meals. The fully-equipped kitchen is especially nice for families who want to feed the kids something different than the adults or large groups who want to prepare a sumptuous feast. These results confirm that our guests like cabins with nice kitchens, fireplaces and private outdoor hot tubs in secluded, riverfront locations.
 
 

The top 5 reasons to visit the Villages of Mt Hood:
  • Relaxation
  • Vacation
  • Romantic Getaway
  • Retreat
  • Snow Play

We were surprised to note that out of 30 listed reasons to visit, all of the other reasons barely rated. It appears that an occasion such as a birthday or activities such as hiking are secondary to just getting away from it all. This tell us that our guests appreciate that our homes are quiet, restful retreats that are easy to relax in.

One of our open-ended questions was, "What is the one thing we do best?" Repeatedly we were applauded for our extraordinarily great customer service (65% of the answers).

  • "You are wonderful at your customer service and your website is very very user friendly!"
  • "Ease of reservations and courtesy. Your management company is great. Never a problem."
  • "We enjoyed our stay so much, we were extremely impressed with the service from beginning to end. This included the contact I had with Mt Hood Rentals and amenities included with the rental. We will definitely use you again in the future for any Mt Hood Rental needs."

You can read more online reviews at our website, http://www.mthoodrentals.com/. Just click on the home that you like, then click on the "Reviews" tab. Approximately 60% of our guests have reviewed their visit online in the past 18 months.

What are your reasons for taking a vacation to Mt Hood? We would like to hear from you.

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