We rented the house for New Years and the only thing that was missing was the snow! But other than that everything was wonderful! The view and surroundings are breathtaking!
You should have been here last year! You could barely see the house for all of the snow. El Nino is playing tricks with the weather this winter.
Fantastic experience from A to Z. This was an excellent way to spend our 14th anniversary. We loved it so much we opted to stay an extra night!
The Island Park Retreat is located on one of the most spectacular acres in the Villages of Mt Hood. Happy Anniversary!
Wow what an amazing home and location! This property is so beautiful. The Salmon river is on 3 sides of the home and is breathtaking. Even in the wind and rain we enjoyed it. We were lucky to have a gloriously sunny day and the 5 of us took a ton of pictures as the colors of the leaves were changing and falling during our stay. The home is lovely and well layed out. The rooms all had comfortable beds and great river views. It was very clean and well cared for. Wonderful natural light in most of the house. We enjoyed fires in the roomy fireplace everyday.Plenty of wood was provided for us. If you want to plcae that is large enough for 5 friends or your family and yet feels very cosy this is the right place to stay!
We are so pleased to hear how great your visit to the Island Park Retreat was for you. This home is truly located in one of the most stunning settings in the entire Mt Hood area. And we have had a really beautiful showing of fall colors this year.
All the luxuries of home, plus a hottub to sit near the Salmon River in...what more could you ask for.
The hot tub and yard here are truly exceptional. We love this location. too.
love the place and love coming there and dealing with nice and warm people like celia....we will be back.
The house was beautiful but a lot of space was wasted in the master bedroom and bath. The smaller bedroom down stairs lacked a closet and the half bath was on the other side of the house but the double sink was convenient. Our party of seven enjoyed eating together in the formal dining room but the placemats could be replaced. Relaxing in the living room was a challenge because of the limited seating. One person watched TV from behind the wet bar and there was no space to lounge.The property's location was gorgeous and had us wishing to revisit in the summer. The management staff was very helpful and suggested places for us sightsee and have dinner. Overall, we enjoyed our stay at the house!
Good news!! The living room furniture has been updated, there are now 2 full-size comfy sofas and 2 easy chairs, so the entire group can enjoy the fireplace or watch TV together.
needed one more comfortable chair in the livingroom. We had 8 people and only five comfortable seats in the living room. A small love seat where the bench is would be perfect.
First time to Oregon. First time to Welches area. Cascade Property Management was excellent! Thanks Cecilia! And the other great ladies! Beautiful home; gorgeous weather; great food and plenty of ideas and information from Cascade made this a trip well worth the price and the travel!!Thanks! We will definitely be returning!
As a group of eight adults we found the Retreat to be a beautiful, spacious home in which to enjoy each other and local spots of interest. Our only comments would be that more furniture (chairs, dressers, places to hang clothes) should be made available in the bedrooms.
It was very spacious and clean. The river as great. We would open the window at night and fall asleep listening the river. The entire weekend was very peaceful. It was very hard too leave.
The location could not be beat - one of our absolute favorites. Everything was near perfect. The only change we would have asked for was another shower/bathroom upstairs for the price of the rental. We had five people sharing the one shower/bathroom upstairs. Otherwise it was awesome - thanks again for your excellent customer service.
we enjoyed the space that the house had to offer. We would have loved it more if the beds were more comfortable. Also, the living space where we spent most our time was not conducive to an intimate evening with friends. Maybe another love seat or sofa would be better than the chairs and the carpet that kept bunching up.It was unusual that we were unable to close the shades/blinds in the bedrooms...the cords were locked up in strategic knots and it was uncomfortable and kind of spooky) for us.
Love the house have stayed in house before but the house is lacking living room furniture for sitting and relaxing. for a house that is for 10 plus people it does not have alot of furniture. Also needs more towels and blankets. Also I would let famlies know if they are supposed to bring there own toilet paper, soap and various other things. Just not alot of that available. Our family has rented from you company several times. Have always loved the houses we have stayed in and always had a good experience. thank you for making our holidays a special time.Bernadette
Hi Bernadette-We usually do proved enough TP and other supplies for your rental. My guess is that with 10 people for 4 nights, there just wasn't quite enough of those items. Every home has 2 blankets for each bed. We will do a recount at this home to be sure there are enough. Also, there should have been 2 bath towels and 1 hot tub towel for each person for your visit, as well as wash cloths and multiple hand towels. Next time if there are not enought towels, please contact us during your visit and we will bring you more.
Having to check in so late only to check out so early over the weekend time period was a little too hectic for the price. The house was very nice (could have used a stereo since we're not TV people) The property management is the best!
Overall it's a great house to stay at - it sits right on the confluence of two rivers. Furniture is so-so, TV isn't that great. But the house is very clean and sleeps quite a few. Nicely secluded location too!
After paying them over $700 for two nights, the management charged me an additional $125 fee for “Misuse of the Hot tub.” The Management charged this fee because they said they needed to clean the hot tub after we used it. Said we had too much lotion on our skin. The Management lied to me and said they had pictures of the hot tub before we moved in and it was crystal clear. They sent me the pictures and claimed it was taken the day we checked in. Well, the management isn’t very smart here (besides on how to charge additional fees for things that were of no fault of the guest) and I looked at the properties of the pictures and the photos were taken a week after we checked out. Everybody in our party followed their rules and guidelines of how to use the hot tub. Now the management wont even reply to emails. If you stay at these properties, make sure to not sign the hot tub agreement. They will charge you over $100 if you do. Then never respond to any emails. These guys are crooks and you should not stay at any of their properties.
We apologize that you were not completely pleased with your visit. We take pride in maintaining our hot tubs and keeping them in the correct balance with crystal clear water for each guest's visit. However, the hot tub water was green and murky after your visit. This could be due to a number of reasons including having lotions, hair gel, sweat or dirt on your body or even detergents and fabric softeners on swimsuits when you use the hot tub. Additionally, if beverages are consumed in the hot tub and they spill into the water, the chemical make-up will be changed. We do ask guests to sign the hot tub letter as it outlines your responsibilities as well as instructions when using the hot tub. We rarely find it neccessary to charge guests for mis-use of the hot tub; most do follow the instructions. We have replied to several of your emails and spoken with you on the phone several times, so I am not sure where the confusion lies.